Showing posts with label job hunting. Show all posts
Showing posts with label job hunting. Show all posts

Monday 29 April 2013

April Interviews - Part Two

And barely needed any of it. The test was entirely about the spotting and correcting syntax errors in DATA steps and drawing very simple-minded conclusions from some toy data. Most of the interview was about the kinds of issues that a mid-level account manager with some basic data skills would handle. Exactly, in fact, the kind of person that the other two candidates were. The interview and group exercise were entirely focussed on what we "insights" we might sell to the clients. Since their product, if indeed you could call it that, was not about using personal data to communicate with people, but selling aggregated data to corporate and state users, I was frankly struggling. The commercial use of "big data" is exactly about communicating with individual consumers, even if there is the occasional attempt to hype applications to economic and social trend-spotting. (If that stuff had half a snowflake's chance in hell of yielding useful results, the hedge funds and investment banks would be wooing Cathy O'Neill and her ilk with serious money. If they are, she's not telling.)  However, at the point of the interview process I was trying my best, and was troubled if at all by the comparative composure of a tall young lady I shall call The Blonde, because she was. Even at the time I thought she looked like someone who knew she had a lock on the process. Perhaps at EE there's a presumption in favour of the internal applicant. Her first words on meeting, after the introductions were "Oh I didn't know they had advertised it externally". 

The next day I went to my tweve-step meeting in Chelsea for the first time since the weather got stupid cold. Whatever it is in those rooms that lets the unconscious work and communicate with the rest of the brain started to do its stuff, and it started going through the interview. I was very angry for a couple of hours the next evening. Banging-the-steering-wheel-shouting-obscenities angry. Not because I wasn't going to get the job, but because the whole process was a fraud. The job title was "Data Scientist", which is pretty much accepted to be a role that requires a mixture of data handling, statistics, interpretation and presentation and all at a fairly high level. What I had had was an interview for a position known as "The Account Blonde". This is usually a young woman with a pleasant manner, docile enough to rote-learn the company ideology, and with just enough tech so she can talk the talk and do a little walking of her own. Occasionally the Account Blonde is a guy, but only rarely. Account Blonde is a commercially important role, but not one for which you would hire anyone with the chops to be a Data Scientist.

So what was I doing there at all? The EE guys had reached the point where they were pretty sure they needed their first Account Blonde, but they had a slight reservation. So why not put out another ad for the type of person they think they might need, and run the two side-by-side? Compare, contrast, inform their doubts and make a decision. This has happened to me before, and I can understand that, but contra to the proverb, the more I understand, the less I forgive. (I think the proverb is about not condemning one partner in a  marriage for having an affair until you've me the other one.) It's deception and it's thoughtless.

Would I even think about another job at EE now? Well, let's see? What evidence do I have about them? Oh yes. They advertise jobs they have no intention of filling. The only person who has a positive experience is the Blonde who got the job. If I'd got it, she would have rightly felt cheated. This approach is pretty much guaranteed to burn goodwill planks at one or other end of the bridge. I was being used as a pace-setter. 

Describing the emotional roller-coaster ride I had that Tuesday is a little difficult, because of what it says about me and my life right now. I had moments where I was thinking "Jesus Christ I want that job, I want to get out of here, I could use the money, hell it will change my life" and other moments when I was thinking "Mmmm, Paddington, travel and maybe longer hours". But mostly it was stuff around the "I really want that job". And all on the inside. No-one to share with. I don't usually share this stuff anyway, until the results are in. Nobody sounds more cluelessly desperate than someone talking about their hopes for the outcome of a job interview. Even writers sound more convincing and grown-up talking about rejections and speculative meetings than wage-slaves do talking about their interviews. 

One advantage of Being On The Program is that one gets a Higher Power. Inside the rooms, this is an idea we understand implicitly. Outside the rooms, it is at best New Age twaddle. In my case, let's say that it meant that, however incoherently, I recognised that having more money and changing my job was not what I needed to do to improve my life. That I was trying to distract myself, and that I was lucky I didn't get an offer I would be sorely tempted to accept. Instead I need to accept that I have enough to improve the quality of my life, though I may not know how just yet.

Thursday 25 April 2013

April Interviews - Part One

Sometime at the end of February I refreshed my LinkedIn profile, the CVs I have on Monster and Total Jobs, and sent an e-mail out to all the agents I have ever contacted since 2000. The mails got a couple of replies and about ten bounces confirming that Andrea Smith no longer works at Wherever Recruitment. Refreshing CVs on Monster and Total Jobs got a bunch of calls from agents who work entirely on search terms that they probably don't really understand, and that gets irritating quickly. 

Then I got two leads through the guys at Salt. One was for an analyst's role at Barclays Business, the other for a "data scientist" role at EE (Everything Everywhere, the T-Mobile + Orange merger mobile operator). Salaries were at least 20% more than I'm making at the moment. Barclays is based in Docklands (okay commute, lousy for easy access to West End after work, sterile location) and EE in Paddington Basin (okay commute, reasonable access to West End after work, sterile location). Both recruitment processes started with telephone interviews.

Who thinks those are a good idea? Where the hell do they think the candidate is when they take the call? During working hours as well? Since I work in a full and busy open-plan office, there is no way I can do an interview there. We don't have spare meeting rooms. I had to go down to the impressively marble but cold foyer of the building to take the call. I'm on a mobile, not a land line, so reception isn't always good, I spent some of the time praying they didn't think I was deaf. One of them even asked me "what gets you out of bed in the morning". My answer was "fear of poverty, a need to pay the bills and I can't lie still. So seriously, I blah blah blah". They still wanted to see me.

Barclays have a two hour interview (three if they add a test). I had twenty minutes to prepare my thoughts on acquiring a portfolio of credit cards. The tricky bit was calculating the interest charge on cards that paid off in full ten days after the bill. The math isn't difficult with one simple assumption about the spending rate, but it's tricky when you're trying to assemble the full P&L and think about options for working the portfolio as well in twenty minutes. We had a good stand-up discussion in which I didn't hold myself back ("Ah yes, competition. They really must introduce that into retail banking one day"). While I have the option, I'd rather not pretend to be different. They accepted I knew what I was talking about, which permanently surprises me, as I have and no formal training in this darn industry. It's all hearsay and rumour. In the end they picked up that I could live without ever working in financial services again, and had issues with people who thought it was cool to stay at the office until seven in the evening, and gave the job to someone else. Quite rightly.

Next step with EE was an online intelligence test. Again, where the hell do they think I'm doing it? At home after a long day and commute? I did it over the wifi in the Eat near the office. Thirty minutes and I was exhausted by the end. I missed a couple and didn't complete it. However, that's okay, as these tests are usually age-adjusted. A long while ago I knocked Raven's Progressive Matrices so far out of the ballpark for my age that the guy running the course looked at me funny for the rest of the day. Since I was up against, at least, some Polish programming hot shot, I more or less wrote myself off as a worthy tryer. So they told me the hot shot flunked the test and I did okay. Would I take an interview? It would be a SAS test, an interview and a group exercise. 

At that point my SAS was scrappy at best. I had about five days to do something about that. Old school. Books. Notepad. Pen. Write write write. I suddenly found reasons to use SAS at work. I had been reading Der and Everitt anyway - an excellent book. Suddenly the syntax of PROCs became clear. I could remember that the table after DATA was the output table and I needed either INFILE (path), SET or MERGE to define the input table. I even remembered %macro (name)… %mend (name). I had done a lot of this before, but it had slipped onto tape memory. I revised in the pizza place across the road from the Roundhouse before seeing Nofit State, I revised on trains, at home, everywhere.

Monday 29 November 2010

Employment Market Opportunists Number 15: The Money Launderer Again

This week's dodgy e-mail came from someone's mailing list. The lead-in name is david@dpetherbridge.freeserve.co.uk. Here you go...

(starts)
Hello.

Worldwide association Auction Centre , based in the United States, is looking for new assistants for cooperation at distant office, in the United Kingdom. We propose flexible schedules full-time and part-time available. These careers concentrate on providing administrative representation in online auction sales.
Auction Centre presents best auction decisions, concentrated on market research and growth as well as database control.
The main duties of the job as a Representative will include but are not limited to: compiling and maintaining records of business transactions; preparing and sending out invoices and checks; performing basic bookkeeping and routine tasks such as operating the administrative and partially financial fields of the Auction Centre activities, preparing payroll, and other office activities.

Professional Characteristics:
- Giving a priority to customer needs manager
- Demonstrates a high level of personal accountability
- Thinks about the team first over individual issues

Basic Requirements:
- Internet Access
- Microsoft Office
- Basic Accounting Skills

If you are interested in this job please contact us via email.


Have a happy day,
Auction Centre Team
(ends)


By now, you don't need me to tell you this is a 100% money-laundering scam. Test yourself on how many implausible things you can find. Whoever wrote had English as their second European language and French as their first ("We propose flexible schedules"). That means West Africa - nah - or the Far East. Is this Vietnamese? I suspect the "have a happy day" is a giveaway - it's an American thing, so we're looking for French with an American influence. I'm going with Vietnam here.

Monday 15 November 2010

Employment Market Opportunists Number 13: The Franchiser

Read this and try not to gag on the fluff...

"Hi Seven Dials

I’d love the opportunity to talk to you about your CV! Your credentials are very impressive, your background and track record closely resemble some other highly successful individuals. We have worked with many such professionals and helped them realize their dreams to become successful entrepreneurs. Based on your CV, I can see that you are quite accomplished in your field and may welcome the chance to apply your expertise in a more entrepreneurial setting.

Recession has touched us all, but some industries have turned it into a business growth opportunity. Franchising is one industry where success, profitability and economic stability have actually made incremental strides. My role is to carefully select and personally invite qualified individuals to explore franchising in all its potential and you fit the profile.

With your background in management and leadership positions adding weight to your credentials, I am confident that you are likely a great fit. We know you have the initiative, skills and educational qualifications that are the building blocks of a successful business. Finding the missing link - the right franchise opportunity - will be a breeze with our help and advice. The research, qualification and application services I provide costs you absolutely nothing.

Imagine the possibility of applying your experience in a business of your own, increasing your earning potential, gaining the flexibility of working your own hours in a career you enjoy and more importantly never having to worry about losing your job again. It doesn’t have to be a pipe dream anymore! Here’s a chance at work-life balance like never before!

Please visit www.franrecruiting.co.uk and find out more information about my services. Once you are there, fill out the “Get Started Today” form and I’ll give you a call within 48 hours to discuss the next steps.

Best regards,

Rachel Taylor
Franchising Coordinator
rachel@franrecruiting.co.uk
www.franrecruiting.co.uk"

MyFranchiseCareer is a real company.  It's a recruiter for various franchisers. Franchising is where you pay for someone to supply their branding, operations and product and then they take about 10% off the top. That's what we did at Hertz back in the day.

My MacBook Pro's Mail thought this message was Junk Mail. Right on.

Friday 12 November 2010

Employment Market Opportunists Number 11: The Fishing Ad

It comes as a shock to many when they find out that a number of job advertisements are not advertising actual jobs at all. In the old days you could tell them because you would ask the agency about the fantastic role in the window and they would tell you it had just been filled. But while you were here, are you registered with them and what are you looking for?

Fishing ads. Here's a goodie, from Total Jobs.

Time Series Analyst needed to make a difference, London, 30 – 45k

Location:London
Salary:Unspecified
Date posted:08/10/2010 15:21
Job type:Permanent
Company:Corporate Recruiter Network Ltd
Contact:Sarah Gray
Ref:Totaljobs/TJ/1560/SCJob ID:48735774

Time Series Analyst needed to make a difference, London, 30 – 45k
Remember when you started out with the idea to get into finance but somehow ended up elsewhere – or maybe you suddenly fancy a change and the opportunity to apply your expertise to the fabulously rewarding world of finance. Well, here is your opportunity to move from any industry into the fast paced high flying world of banking. As long as you have strong Time Series regression modelling, analysis and forecasting experience, the door is open to jump ship into a fantastic banking role giving you the means to train in finance, whilst building on your existing skills.
To apply all you need is:

* An analytical mind, set on success
* A passion for econometrics / statistics / numerical analytics
* Preferably with SAS experience, but if not then an aptitude for programming and a desire to learn SAS, if you can use SPSS syntax, STATA etc
* Strong technical Time Series ability and forecasting experience in a commercial environment
In return you will enter a team of like minded professionals in a dynamic and proactive working environment. You will receive a hefty remuneration package depending on the skills and degree of experience you bring. Grasp this opportunity with both hands and get on the spaghetti junction a role in finance offers.
Send your CV now for a discussion on what opportunities we have in your area.
Yorkshire, London, Manchester, Gloucester, Cardiff, Essex, Bristol, Durham, Nottingham, Lincoln, Herefordshire, Worcester, Warwick, Kent, Surrey, Reading, Oxford, Wiltshire…

There's a website for Corporate Recruiter Network Ltd and it looks okay at first glance. Their address is Admiral's Way in Docklands, but the photograph is of the landmark One Canada Place building. And they have about 380 jobs on file. For number-crunchers in SAS / Business Objects / SPSS and other such across Credit Risk, econometrics, direct mail and other such areas. 380 jobs. Nah. Look more closely and a LOT of the jobs look the same. And how many people are handling these jobs? Sarah Grey. The busiest employment consultant in London. There's a photograph of an office with fancy logos and all, but somehow I'm not sure I believe it.

For me, the first giveaway is that the ad looks like it's for a specific job, but ends with "send you CV now for a discussion of what opportunities we have...". The second is that they are waving "banking" in front of you. There's two types of "banking": retail and investment. The money is in investment banking and you need PhD's to crunch numbers for Morgan Stanley. If the job is paying £40k, it's in a retail bank such as where I work and it's strictly non-glamorous.

I call something fishy fishy.

Monday 1 November 2010

Employment Market Opportunists Number 9: The Money Launderer

This came to me via Total Jobs, who ought to know better. I haven't changed any names.

"My name is Joseph Lewis and I discovered your CV for the position that Roum Group LTD. is filling. We believe your skills match this vacancy the best. Currently, we are actively hiring independent agents who will represent the company in different regions. You are not required to have any extra knowledge or to be experienced in this business, and this occupation can endow additional income to you and your family as it will not require more than few hours per week. Roum Group LTD is looking for candidates who are ambitious, intelligent and have a strong work ethic to join our team. Regardless of the type of work you've been doing, if you're motivated and looking to start a career with an excellent income opportunity, you might be just who we are looking for! In addition, we provide a one month paid training period. During your training you receive online training and support. Your training is the first step to your success; therefore you must take it seriously. If we have sparked your interest and you'd like to learn more, please e-mail us your updated contact information at hr.joseph.roum@gmail.com. NOTE: This is not a sales position."

Why should your warning bells be ringing? 1) LTD in capitals. 2) "endow additional income". 3) A one-month paid training period? For "independent agents"? Never heard of in legitimate business. 4) If it's not a sales position but you're representing the company, what are you doing?

Google the Roum Group and you will find nothing.  Google "Roum Group scam" and on page two a site called www.scamwarners.com you'll find a post with this...

"My name is Joseph Lewis and I represent Roum Group LTD. We have evaluated your CV and decided that your skills meet our basic requirements for a Payment Processing Agent position. Roum Group LTD. is a legally recognized organization designed to provide services to consumers, small businesses, and other organizations. Businesses are predominant in capitalist economies, most being privately owned and formed to earn profit that will increase the wealth of its owners and grow the business itself. Your performance and attention to detail can help grease the wheels of capitalism, help small business owners through tumultuous economic times, and help to enrich you in the process. We are looking for independent agents who will represent our company in various regions. The position being offered is currently based on a part-time schedule. You don't need to have any special education to work with our team, because you will be trained and receive unlimited online support during your paid training period.
On average the working hours are 2-3 hours/day. We appreciate the labor of our representatives and pay them properly. Salary depends on your activity (you will be paid min. GBP 1,500/month, but completing all assigned duties properly will increase it up to GBP 1,800)."

Payment Processing Agent mon pied. This is money laundering. And Total Jobs, who are respectable, should know better.

Monday 25 October 2010

Employment Market Opportunists Number 7: The Career Advisors

Refresh your CV on Monster and you get things like this in your mailbox. The details have not been changed to spare the guilty...

Dear Seven Dials

Your CV has been reviewed online and generated some interest with one of our Senior Consultants at our London offices.

I would be most grateful if you could call me on 077224 30666 to discuss your requirements alternatively email mmcbride@active-career.co.uk at your earliest convenience with a view to scheduling an appointment.

I look forward to hearing from you.

Kind regards,
Melissa McBride
Active Career Management Ltd
133 Houndsditch
London
EC3A 7BX
M: 07722 430666
F: 020 3402 6160
E: mmcbride@active-career.co.uk
W:www.active-career.co.uk

Active Career Transition is a real company. What they provide is career counselling, outsourcing and HR advisory services. They aren't employment agencies and they don't know where the jobs are. They make the majority of their money from companies, mostly from outsourcing assignments, and the rest from charging individual job-seekers for career counselling. Way back in the 90's I went along to a company like them and heard what was so obviously a rehearsed sales spiel, complete with a little ceremony in which the "senior consultant" signed a form "accepting" me as a suitable person to be a client. I can't remember what they charged, but I think there was mention of a career development grant, which was a £5,000 loan from the Government for suitable purposes, which that firm was obviously providing. Can you spell "bottom feeder"?

No, I'm not being harsh. Don't get me started on the whole career-change thing (actually, I will, but not now). The reason you know it doesn't work is that you have never met anyone who speaks highly of them, or indeed at all about them. If it did work, the guys doing the advising - all mysteriously former "senior managers" in name companies who have decided that A Freelancer's Life Is The Life For Them - would have proper jobs with real companies instead of trying to flog you the psychometric testing. (The psychometric testing is always extra.)

Friday 22 October 2010

How Not To Write A Job Description

Can you spot the give-away verb in this genuine blurb? You do not want to know where I found this, or how much of the company you, the taxpayer, own.

"This suite of programmes and events delivers relevant content and practical tools along with extensive networking and knowledge sharing opportunities. Development is aligned to the Leadership Diamond which focuses on ‘Judgement’, ‘Drive’, ‘Influence’ and ’Execution’ and encapsulates our Values. Our Executive Development approach aims to build on your existing talents and leadership capabilities enabling you to:

· Inspire confidence, restore trust, create followership
· Be a role model for our Vision and Values
· Deliver our strategic agenda around cost, customer leadership and capital efficiency
· Navigate the scale and complexity of our new business
· Be expert in risk management and compliance"

The answer is below, but you'll have to highlight the rest of the page.

That’s right “restore” trust. Not “maintain” or “deepen” or even why would you need to do anything about trust because why would it be an issue? But “restore”. Because it’s shot.

Friday 15 October 2010

Don't Play Interview Battleships

Your skills are there somewhere. Let's see...nope, nothing on A4: how is your department organised? Let's try B7: what do you do in your current job? Maybe H6: tell me about a time you had to respond to a client request quickly. And on it goes. A bunch of questions that make sense if you are already doing what they want you to do for them, but not otherwise.

They don't want to ask straight out if you can do X, Y and Z, because that makes it too easy for you to say Yes with whatever varying degree of truth is involved. To get round that they would have to give you a test, and of course no-one who works there would pass the test. If you did, the chances are you would realise you were working below your abilities in about, oh, a week. And they know that. Tests are fine for commodity code-cutters or people who have to know the official regulations around their jobs, but not for companies hiring non-cookie-cutter jobs.

So they shoot random questions at you and see if you mention any magic words. Recently I was so puzzled by one interviewer's repeated questioning about "what I did" at The Bank, that I eventually cam straight out and said "you want to know what I can do?" And then told him. He fired a quick test at me, which I passed (because I am actually that good). From then on the interview got back on track.

I vowed that the next time someone asked "what do you do at The Bank" I would say "not much of any real interest to you, or to me, which is why I want to work with you. What's interesting to you is that I've picked up skills in (insert relevant stuff here) and some experience of (insert more relevant stuff here). But how I use them at The Bank is more or less irrelevant to what I can do for you." Then go on to talk about their business and my understanding of it.

Monday 23 August 2010

Why You Didn't Get The Job and Other Flannel

The other week a colleague and I interviewed someone for a job in my team - our manager was on holiday. The guy seemed to have a lot going for him, but there was something that said NO to me. It was one of those body-language, facial-expression things. This translates in recruiter-speak as "gut feel" and "not fitting the profile". We have to give him a reason. He had made a remark about being dropped into a role with no support or training and not liking that or appreciating getting a partially-met grading in the role. If he had joined our team, he wouldn't have got any support either. Also, I thought his career didn't quite make sense: why would anyone come from Credit, where the jobs are plentiful and the money reasonable (except at The Bank), into what is basically Sales MI, where the jobs are scarce as hen's teeth? Perhaps my suspicious mind thought that actually he hadn't done too well in each of those jobs and was moving sideways until he found somewhere congenial. I couldn't prove it, but as I write this, I realise that's what I was thinking.

So the reason we gave him was that we had heard his concern about support in a new role and could not offer him what he needed. It wouldn't be fair to drop him into a situation he didn't want to be in. That happens to be true, but the point is, if he hadn't said that, we would have just made something up.

My sister had a second interview for an office manager / accounting manager's job with a small telco whose main investor wanted to sell it on in a couple of years. They really liked her at the first interview, but the second was short and included the words "I think you'd just get bored". Candidates hate hearing this: my reaction is "pay me that and bore me, please!". My sister might have got bored and she might or might not have been able to deal with it, but I suspect it meant something else. This is a telco someone wants to flip. In this market. I suspect that the guy recognised that my sister is too independently-minded to do as she's told and misrepresent the profit as the guy will need to do.

There's a ton of legislation about not discriminating when hiring people, and some of it is right and proper: race, colour, creed, gender, sexual preference - these things should not disqualify you from working at The Bank (though now I look at it, there aren't many Africans working in the finance department, or anywhere. Indians, yes, Chinese, yes, colonials yes. Africans? Not so, any, actually.)  But hiring people is exactly about discriminating, and one of the key discriminants is the kind of person who will do the job effectively in the political and organisational circumstances. An interviewer is not looking for a reason to say NO. They are looking for a reason to say YES. (This does change if they need to hire two gross of call centre operators or Java programmers in a month.) That reason is the elusive "fit". You may have flunked the test or be over-qualified, but that's all just flannel: in the end, they found someone who fit and that was that.